Shipping policy

DISPATCH

For all stocked items, product will be despatched within 1-3 working days from placing an order. We endeavour to dispatch subscription orders same day. 

SHIPPING TIMES 

These vary by delivery address. For delivery within the UK, it can take between 1-3 working days from dispatch. Bank holidays, National holidays and peak seasonal shipping periods may produce longer delivery times.

COUNTRIES TO WHICH WE DELIVER

We are currently only delivering to customers in the UK.

REFUNDS, RETURNS AND REPLACEMENTS

If, for any reason, you are not entirely happy with your order or it is incorrect, please contact us at hello@ohmgwater.com quoting your order number within 7 days and we’ll investigate. We are only able to accept returns for damaged or incorrect orders.